Lack of Empathy - Account Executive Instil Employee Review

Remote work for everyone!! long with it, everyone has the space and autonomy to approach their work in independent, yet still collaborative, ways. I often hear that remote work is a culture killer or that it makes it so that people don't communicate with one another, but Instil couldn't be better evidence that this is not the case. People seem to appreciate and understand each other well, and speak highly of collaboration and connection with one another. Instil aspires culturally towards very optimistic ideals of how a company can be supportive of employees, and the result is a supportive environment where people of various backgrounds and perspectives seem to feel much more free than at past companies to be themselves.

Executive leadership is pretty thin. Chief of Product is doing a great job with the product side, and then the CEO and COO/CFO seem to be tag teaming everything else and often have different opinions on the ideal state for these functions. While I get the sense that clearer and more direct top-level leadership would be supportive, overall I think the teams do a really good job collaborating together and filling the gaps, plus the silver lining is we have more autonomy which many people on this experienced team of smart folks really seem to enjoy.

Great culture overall. Engineering and product teams are experienced and value collaboration

Deluded CEO who hires senior developers but junior/new sales and marketing staff bc he thinks the product is just so great it will sell itself. Barely even selling 1 deal per month, no PMF yet, no clear ICP, so clearly the product isn’t just so amazing that nonprofits are outside our doors looking to buy. Very hard to grow in your career at this company.