Lack of Support and Transparency Creates a Toxic Work Environment - Administration InstantScripts Employee Review

1.0
13 Jan 2025
Recommend
CEO approval
Business outlook

Pros

- Flexible work arrangements and remote opportunities. - Doctors are supportive and share camaraderie.

Cons

- Nil career progression - High turn over. Management maintains a rotating roster of unnecessary casual hires to avoid providing long-term staff with permanency or benefits - Sensitivity training and follow-ups by management after an incident are nonexistent, despite the nature of the work involving frequent exposure to distressing situations - Cost-cutting measures consistently fall on patient support staff and their livelihoods, despite an increase in doctors, resulting in chronic understaffing - Nil work life balance

Explore other reviews about InstantScripts

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Working from home Live chat mostly so no phone calls

Cons

doctor can be difficult to deal with patients sometimes very rude

3.0
22 Jan 2026
Recommend
CEO approval
Business outlook

Pros

work from home flexible hours

Cons

lower pay than regular GP work patients can be difficult

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