Pros
- $17/hr pay
- Employee & family discount
Cons
- Starting off, I applied for the job as a sales associate. My interviewer offered me a job as a key holder (which earns a higher pay) because she claimed that I was perfect for the company. She did not disclose that I was actually hired as a key holder because I was going to work at the kiosk and needed to be a key holder to close.
- Apparently all of my coworkers were flattered with the same exact words.
- I was not told that the job was going to be seasonal kiosk job. I had communicated that I wanted year-long employment.
- Management was always extremely difficult to get in contact with.
- My coworkers who had worked there for a long time would always warn us about management coming. Management would watch us from the top floor of the mall or only feet away from the kiosk. I thought this was because we were new or because it was the holidays, but I was informed by a coworker who stayed that this continued to happen.
- We were pressured into watching and following customers around the kiosk in order to make a sale.
- If we didn’t make any sales that day, even if barely anybody came to our kiosk or nobody was interested, we were pressured to do better next time as if it was our fault that we didn’t sell.
- We were quizzed on our script by being made to fill out worksheets, watch videos, and send audio recordings of ourself reciting it to our management to be critiqued.
- We were told to tell customers that the bracelets would help them with different things in their lives. (i.e. they will help them with anxiety or anger issues, give them prosperity or good energy) and other deceptive things. There was pressure to sell to vulnerable, desperate people.
- They claim to be a “faith based” company because they have Bible verses on some of their bracelets, but their deceitful tactics and new age spiritualist view of the earth stones in their bracelets say otherwise.
- Every other kiosk worker in the mall had a chair to sit at but we had no chair. That would be okay if we had things to do, but we were forced to pace around the kiosk the entire shift bored.
- We were pressured into responding to the groupchat even when not working and told that management could see who saw the messages and didn’t reply.