Inktel Salary - Anonymous employee Inktel Employee Review

3.0
5 Nov 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They are very flexible with your schedule. Easy job, don't mind the work.

Cons

They expect you to do a lot of work and it doesn't match the pay. Inktel has been paying their employees $10 an hour for more than 10 years. They need to pay more!! Other customer service jobs start at $13 to $16. If Inktel wants World Class Customer Service, they need to start paying their employees more!

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Inktel Response
10y
Thank you for your feedback, we hope you had a wonderful weekend! We’re sorry to hear about your concerns regarding compensation. In our efforts to remain competitive with organizations within our industry, we pay careful attention to the local markets and review reports frequently to reevaluate where we stand. There are many influences that are considered when it comes to appraising compensation such as the difficulty of a position’s responsibilities as well as cost of living, and we believe that we are providing both a fair and competitive wage. We also consider each position’s workload and provide each employee with a reasonable and manageable amount of work. In addition, we are always looking for opportunities to reward high achievers, foster their talent, and provide challenges for each other so we can nurture an environment that allows opportunities for personal development. Thanks again for your suggestion and best of luck in your future endeavors! With Gratitude, Talent Management

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23 May 2026
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CEO approval
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Pros

Great advancement opportunity Weekly pay for 1099

Cons

Accountability for under performing employees is not there.

1.0
5 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The training schedule and anticipated work hours were very convenient and aligned well with my availability. The onboarding process initially seemed organized, and I appreciated the opportunity to start quickly.

Cons

There was a lack of clarity from the beginning. During the interview, I was assessed on chat support, but training was strictly voice-based. This shift in expectations was confusing. Communication and expectations were not clearly aligned between the hiring process and training. There appeared to be little flexibility or understanding when unforeseen circumstances occurred. On Easter Sunday, while in training, I lost power at 1:48 PM due to circumstances outside of my control. Within a short time frame—by 3:07 PM—and despite a 30-minute lunch break during that period, I received a call informing me that I was being let go from the contract. There was no opportunity given to explain, recover, or rejoin training once power was restored. The decision felt rushed and lacked empathy or consideration for real-life situations that can arise in a work-from-home environment.

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