Business Development Manager - Anonymous employee Inktel Employee Review

1.0
24 May 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Dave Drayton was the best boss, great mentor, and he believed in me and viewed me as an asset to the company by giving me ownership of my tasks and the ability to bring in revenue.

Cons

After Dave Drayton left, I was subjected to sexual harassment, exploitation, and was completely under valued. My male coworkers forced me to do their work to the detriment of my own responsibilities. Employees were constantly back stabbing each other. Agents frequently pooped on the bathroom floors.

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Inktel Response
10y
At Inktel, we believe strongly that every employee has the right to work in a safe, harassment-free environment, and we are committed to fairly and impartially addressing any and every harassment claim we are made aware of; regardless of the seniority or status of those involved. If you are currently/formerly employed at Inktel, and are aware of an instance of work-place harassment (either directly or in-directly), we encourage you to bring your concerns to human resources so that we can take immediate action.

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Pros

The training schedule and anticipated work hours were very convenient and aligned well with my availability. The onboarding process initially seemed organized, and I appreciated the opportunity to start quickly.

Cons

There was a lack of clarity from the beginning. During the interview, I was assessed on chat support, but training was strictly voice-based. This shift in expectations was confusing. Communication and expectations were not clearly aligned between the hiring process and training. There appeared to be little flexibility or understanding when unforeseen circumstances occurred. On Easter Sunday, while in training, I lost power at 1:48 PM due to circumstances outside of my control. Within a short time frame—by 3:07 PM—and despite a 30-minute lunch break during that period, I received a call informing me that I was being let go from the contract. There was no opportunity given to explain, recover, or rejoin training once power was restored. The decision felt rushed and lacked empathy or consideration for real-life situations that can arise in a work-from-home environment.

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