CEO, COO and Management out of depth - Anonymous employee Ingeus Employee Review

1.0
1 Feb 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pays well for a job which doesn't require any formal qualifications or training, however, other companies are now closing in on this with 3 years of pay freezes. Not expected to work outside your contracted working areas.

Cons

Where do you start? Ingeus was a great company which genuinely seemed to live its values, but it's all gone horribly wrong. Since the new CEO, COO have been installed Ingeus has gone rapidly down hill. Over the last 12 months I would estimate that 30% of the staff have resigned and the company has fallen out of the Times Top 100, it had previously been in the Times Top 100 for 5 years. The business is now run on information, which means you are highly micro-managed, micro-managed on various reports and numbers. Management are completely out of touch with it's staff, what their jobs entail and they lack any trust of their staff. The business is out of control. Reality is, the management team has been promoted through friendships not through skills or ability and it's lead to a collapse in trust throughout the business. And the management team don't have the skills or ability to fix the problems. The problems are so deeply embedded and engrained that the culture has changed.... many staff spend their week looking for alternative jobs or helping their colleagues fill out application forms. There are ZERO opportunities for promotion, you can be here for 4 or 5 years before a job even comes up.

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5.0
30 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Vibrant team, flexibility to implement new ideas

Cons

Salary quite small for the amount of responsibilities

1
5.0
14 Sept 2018
Recommend
CEO approval
Business outlook

Pros

A team who truly care about making a difference in learners lives Everyone works hard to make it work and reach for 'Outstanding' An inspirational Director and Head of Delivery who understand the sector and what it takes to be the best Very competitive salaries Ingeus - Work hard to support the skills division and support our growth Ingeus - Provide me as a manager the tools required to do my best, an amazing company

Cons

Been through a lot of redundancies, however businesses are constantly changing and with change in this sector unfortunately comes redundancies. With this in mind I believe those who are made redundant would have taken a huge amount of skills and knowledge from Ingeus/Invisage to support them in another great role/company!

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Ingeus Response
7y
It’s great to hear your positive comments of your time at Ingeus, with the right support and tools in place to excel in your role. I agree with your point around communication. It’s really important that we keep colleagues connected. If you have any specific ideas for how we can do this better, please do get in touch with me, or our Communications Team directly. Thank you for taking the time to write a review. Kind Regards, Barry Fletcher
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