Pros
Good colleagues, benefits package, job satisfaction through helping clients
Cons
Ingeus is hugely and mainly profit driven, as the largest work programme provider and the highest payer of wages in the welfare to work industry Ingeus has a lot of money to recoup- in London it is underperforming on its dwp contract and is slipping behind competitors on performance and so it is now *hugely* pressurised. This pressure filters down to advisers who are asked to book in 14 clients per day (of whom are society's most unwell esa clients), given massive admin and most of all massive and unrealistic performance targets to meet. Result is a stressed, overworked, sick advisers who are often feel they are driven to see performance points and not human beings sat in front of the just so we can sustain in our own jobs and feed our kids and pay the mortgage! management often use negative forms of communication constantly like scare tactics and drill sergeant ways of 'driving performance'. Ingeus used to be a wonderful place to work deserving of its times top 100 status, it has lost it's way and all peers and advisers I know are job searching frantically to simply just get out. Ingeus needs to rewind and become the good workplace it once was.
