Pros
-They don't bother you much once you are assigned to a client. -Benefits and pay are consistent and without any issues. -Coworkers(non-managers) are generally friendly and easy to work with.
Cons
They assign you to a random client with minimal training without considering your goals or skills. If you are in a support project, then hope it is for a popular application. If not, you will realize once you leave that your experience does not translate into much. If they lose their client and you lose your role because of this, good luck getting a new client! They will act like it is somehow your fault even if you did nothing wrong and will expect you to find a new project with one of the worst search platforms. They ask that you update your managers on your search status, but the managers don't care even a bit. They are supposedly there to help you find a project, but they won't do anything. They will straight out ignore your emails and leave you to perish. Mine did not even bother attending my last letting-go meeting with HR.