Just a body - Solutions Architect Infor Employee Review

2.0
13 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Individual teams and people are good Pay is decent IF your PM and execs don't make you work more hours than you report Benefits are ok

Cons

Dollar drives everything. Management only concerned with quarterly (sometimes weekly or daily) profit. No long-term vision. Viewed as "just a body" for projects. If you are on the bench, then regardless of the project expectations or your skillsets, they will throw you on that project. Company sells many different applications bundled but all of the teams are siloed. There are no internal environments set up to learn how these all work together because no one wants to support or pay for it. There is no internal training on how these all work together. So it leads to VERY disjointed projects and disappointed customers. Customers are told to expect process driven solutions when in reality consultants are mostly just configuring software. Culture of customer or country not accounted for when staffing projects. Use of spreadsheets is rampant despite having applications which could be more efficient. Very management top heavy - lots of VPs with no direct reports, yet very few line/working supervisors. Project Managers/Directors have no idea how to form teams or run integrated solution projects. Mostly project administrators to get through the internal bureaucracy. Often expected to work more than reported hours (contradictory to company's own stated policy)

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5.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Not much volatility Work life balance Strong culture

Cons

Big company, slow to change Heavy bureaucracy Nepotism

3.0
22 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I like working at Infor. I’ve been here for roughly five years. I enjoy the work, believe in the product, and genuinely like the people I work with and for.

Cons

There has recently been a very strong “AI-first” push across the company. To be clear, I understand the value. AI absolutely can streamline operations and free people up to focus on higher-value work. Used correctly, it’s useful. The problem is that there does not appear to be a clear or consistently enforced policy around what constitutes appropriate use versus misuse or outright abuse. There should be better guidance around where AI helps productivity, where it introduces risk (especially around company information being entered into public tools), and where the line is between use and replacement of basic job responsibilities. For example, I recently had a coworker explain that they created AI automation to read and manage their emails so they rarely have to review or respond themselves, while acknowledging things are likely missed. The same person records meetings for transcripts, leaves their laptop during the call, then relies on AI afterward to summarize what happened. At a certain point, it raises a legitimate question: are we using AI to improve productivity, or are we using it to avoid participating in the job altogether? Right now, reactions internally seem split. Some employees view this as a serious abuse of the technology, while others appear fully on board with it. That disconnect alone suggests the company needs clearer expectations and policy guidance. AI should support human judgment and critical thinking. Not eliminate the need for employees to engage in their work entirely. And how does the company determine when that is being done?

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Infor Response
3w
At this time of change, growth, and continuous improvement, our employees are encouraged to speak up if they see an opportunity to make our ways of working better. Please send your feedback to myfeedback@infor.com so we can better understand your concern.
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