Run as fast as you can. This place is on fire and sinking quickly. - Anonymous employee InfoTrax Employee Review

1.0
9 Jul 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

At this point,there are none. Layoff after layoff, terrible leadership, angry customers. I'm honestly surprised we're still in business at all.

Cons

The executive team is all related. They aren't above doing favors for each other at the expense of the business. Huge egos and totally out of touch. They're condescending and are running us into the ground. There's no real HR or support for the team. In the past five years we've shrunk by hundreds of people. We've lost flexibility and PTO. Clients are frustrated and we can't keep up with the promises being made by the executive team. People are frustrated and undervalued but no one is listening and no one cares.

Explore other reviews about InfoTrax

5.0
25 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Focused on making clients happy. Creating a communicative manager to employee environment. Keeping up with current tech trends.

Cons

Went through a "restructuring phase" but outlook is promising.

3.0
3 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Almost everybody who works there is very kind and easy to work with. They have decent benefits, and a nice office space. Middle management is actually stellar, I felt I had a leader who respected and listened to me but when it came to something above them, or in a different area, things often stalled or went nowhere.

Cons

The Executive leadership team, and VP team seem to be at odds of where their product needs to go in order to support the industry, While most decisions only come at the end of heated discussions and unwillingness to change or accept how the industry operates. This causes major strain on the employees expected to carry out the work and communicate with customers. This leads to poor morale, and constant feelings of failure. This often get's used as reasoning when the company experiences reductions of force, as customers don't want to stay partnered with a company that can't support their needs or feel that everything is a fight to get complete.

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