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Influence Health

Acquired by Healthgrades

Is this your company?

Great People, Great Service, Good Solutions - Anonymous employee Influence Health Employee Review

5.0
14 Jul 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Smart, thoughtful and dedicated team members. 2. Great place to grow professionally. If you are willing, have an open mind and entrepreneurial spirit, you will learn something new every day at Influence Health. 3. Incredible flexibility, easy-going and informal atmosphere. 4. Great benefits: Unlimited PTO, paid sabbatical after 5 years of service, 401K and HSA contributions by the company, and many more.

Cons

1. Negative employees. Every company has its share of negative people who lack the professional experience to understand the way business works or lack the ability to adapt to a fast-paced, ever-changing environment. 2. Continuous reinvention (this could be perceived as a “con” by some). Influence Health has reinvented itself multiple times in an effort to stay competitive and ahead of the market. Comment: To work at Influence Health, you must have a resilient personality: be adaptable to change and be comfortable with ambiguity—you must be able persevere and produce good results regardless of organizational change.

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Influence Health Response
7y
A sincere thank you for taking the time to write such a thoughtful review. Balanced feedback such as this is so helpful in our efforts to continuously make Influence Health a better place to work. While change is inevitable at all companies, we acknowledge that the rate of change here is pretty significant. While it poses challenges, we truly believe it is necessary to keep pace with the rapidly shifting dynamics of the market we serve. As you pointed out, those who feel deeply connected to our mission to improve the healthcare consumer experience can always find the energy and tenacity needed to weather those changes. We thank you for your part in helping us make healthcare better!

Explore other reviews about Influence Health

5.0
17 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Hard working people who put the client first.

Cons

Stretched thin sometimes due to growth.

3
2.0
9 Jul 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

flexible vacations and time off Pretty decent benefits Great employees excluding upper management

Cons

Company had a great vision last year and was finally on track to do well! This past year, not so much....there was an reorganization of the Services team that was decided by some folks in upper management which hasn't been working out. Really bad morale especially when they flag you as being unproductive for working 40 hours/week; expectation is to work at least 50 hours/week. No wonder so many are under water with their accounts. If you criticize or complain at all, you are viewed weak and toxic to the team! Leadership has no empathy for those working their butts off! You are told everyone is dispensable and that they have resumes stacked a mile long to replace you! The internal communication is poor! No transparency between departments and you scramble to figure out who to ask what for any information! The leadership, especially the COO comes up with these grandiose ideas, expects people beneath him to execute but he never follows thru! It's like watching a clutch of chickens running around with their heads cut off all the while he's patting HIMSELF on the back! Great people are leaving that ARE hard to replace and believe this is just the start of a domino effect!

16
avatar
Influence Health Response
7y
Thank you for taking the time to share your perspectives on what it was like for you to work at Influence Health. We are incredibly disappointed that this was how you experienced your time working with us because if there is ANYTHING we know to be true as a company, it is that our people are our greatest asset. Our latest customer satisfaction survey (NPS) reflects this. Not only did we receive the highest aggregate score we've ever received, but 44% of our customers actually took the time to write positive comments about our people and the level of service they receive from us. Obviously, it is critical to our success that each and every one of our high-performing employees feels appreciated and inspired to do their best work. This is why we have worked hard to create a results-oriented culture. To us, this means our employees operate with the mindset that they are personally accountable for meeting commitments, empowered to make decisions and suggestions, and also enjoy the freedom and flexibility to alter their schedule and take time off when needed, without preset limits. Some weeks this means working 50 hours; some weeks it means working 32. We've even gone so far as to offer every employee a 30-day paid sabbatical every five years to encourage a healthy work-life balance. Yes, there is a lot of change at Influence Health as we pride ourselves on being nimble and responsive to the rapidly changing healthcare market we serve, but we genuinely believe we offer a very highly competitive working environment for people who want to be part of a winning team that is making a real difference in healthcare. It is our sincere hope that you have gone on to find the right fit for you. Be well!
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