Infinity Quest

About my experience - Technical Recruiter Infinity Quest Employee Review

1.0

24 Sept 2019

Technical recruiter

Recommend

CEO approval

Business outlook

Pros

Good number of clients, there is more possibility to get good number of closer

Cons

The worst management I never seen in my life(really school environment, do homework come inside else stay outside). About team leaders those guys are nothing. Coming to the account manager he/she doesn't know how to handle the clients, the best thing she/he doesn't know how to negotiate or interact with candidates. Coming to BDM he/she doesn't want how employees are working, what they gave the company. Simply he/she wants how many people are going for a break at a time, who are all taking a break at a time, what gossips are running in-side the office, Changing the break timings and tourchering the employees.

Infinity Quest Response

Thanks for your comments and review. We regret to learn that you had a bad experience with us during your tenure at IQ. We are working hard to make this place a nice and professional environment for our employees. We are also bringing in new policies and structures to ensure we provide a very professional and friendly work culture across the organisation.

1.0

5 Apr 2020

Anonymous contractor

Recommend

CEO approval

Business outlook

Pros

None beside the fact that eventually they paid all due invoices.

Cons

I had a contract with InfinityQuest (IQ) from 2018-12 to 2019-11 and it was a very poor experience. In the first day of rendering the services, I was informed by the client (not by IQ) that the contract location has changed. When contacted IQ for explanation, they said they didn't know about that. Couple days later another information from the client arrived, this time as an auto-generated email reading that there is a furlough in place for the second half of December 2018. This came as a great surprise since during the recruitment process IQ insisted on early joining the project as there is a number of tasks to take care of. I requested IQ to explain the situation to which they replied that they were not aware of this requirement. I wanted IQ to reimburse me for the non-working half of December but instead of some problem-solving approach they kept repeating "we didn't know" and finally they threatened to ban me for life from working for their client. Yes, I've got an email saying exactly that. I stayed on the project nevertheless since I liked the team and the project itself. In October 2019, IQ contacted me saying that they haven't been paid by the client for the last 3 months of my services. Further to that, they asked me to talk to the client to find out where the money are. Ridiculous and humiliating. I sent them a call for payment to which they did not even respond. Having wasted a lot of time, I finally received both transfers, October one delayed by 50 days and November one delayed by 20 days. This was very frustrating and a pure waste of time and effort. While I understand that different situations can happen in the business, respect and professionalism is what one would expect. This is definitely a missing piece for InfinityQuest. I know about other colleague who was treated by IQ even worse than myself.

Infinity Quest Response

Hello we regret that you had a bad experience with Infinity Quest. We always strive to keep our employees and contractors happy and deal with utmost professionalism. There are situations where the client ends up creating issues with contracts and payments due to which both IQ and our beloved contractors are impacted. In turn we have always ensured that our employees and contractors have been paid on time if the timesheets are approved. Also we also have invested several hundred hours on this very particular issue you have reported and have ensured all the contractors have been paid with their dues irrespective of the fact that the client haven't paid us. We strive hard to make Infinity Quest a better place to work for everyone and we will keep doing it until we ensure every last employee/ contractor of Infinity Quest is happy working with us.

About my experience - Technical Recruiter Infinity Quest Employee Review

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