Pros
Small company with big dreams. They don't really know what they are doing so someone ambitious enough might actually have influence on how the company performs. Benefits are nice - if you can take advantage of them. Room to grow if you know how to play the game - shouldn't be a game. Decent work-life balance for full-time employees - so long as they're not salary. "Home Office" wants to measure their success so they are coming up with standards to hold people accountable to - finally some structure. There have been many times that I thought this company would fold or a property would fail - they haven't and somehow they made it to 2014!
Cons
"Home Office" is out of touch with what the properties deal with on a daily basis. Focusing on expansion while falling short at existing properties. Not enough support staff in place to keep the hard workers happy. It is difficult to use PTO with all the problems that need attention, no Pay-Out option is available and they have a very limited cap on how many PTO hours are allowed to carry over year to year. "Home Office" invests in programs that no one is using while they could be upgrading other areas of operation. Low-level workers have to suffer through management changes at a ridiculous rate and usually take the brunt of the work load. We have to embrace the word "ridiculous" as our "ridiculous service" pillar, it's such a poor word choice that it's ridiculous someone didn't think of changing it before embedding it into the company's mantra.
