Business before People - Sales Account Manager Indeed Employee Review

2.0
8 Apr 2022
Recommend
CEO approval
Business outlook

Pros

- Unlimited PTO WHEN having a good manager - Nice office/ building in Cap Dock - Possibility of internal development/promotion every year - YOU DAY (1 day off offered by month) - Internal Trainings are in French, and the Global Products Specials and Training team are great

Cons

- Distribution of the book of business in a random way. This is unfair, and it is then impossible to reach your targets. - Favouritism, - Unlimited PTO is lies (depending on the manager you have), - Not valuing their cs department enough (seen all the colleagues leave the team) - The HR department does not know the internal processes in the French market, which can be detrimental and impactful. They do not respect the confidentiality of their employees. - Withholding information on strategies for changing teams, targets or processes, which means that we have to systematically readjust at the last minute, and customers suffer. - Too many unnecessary meetings. - Permanent pressure and micro-management in the French market.

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Indeed Response
4y
Hi there. Thank you for leaving us this review and we’re really sorry to read about your experience #insideindeed. We do not want any employee to feel devalued here, and the views and voices of all employees matter to us. Managers are held accountable to their leadership roles and we’re monitoring this through our employee engagement and manager feedback surveys. This provides us with insights on the employee experience, and we take it very seriously. As a business, we will continue to grow throughout 2022, and we acknowledge that with this will come growing pains. Rest assured, we are doing all we can to ensure processes and procedures are updated at the necessary pace. Our open PTO (Paid Time Off) is intended to be used by everyone and we encourage employees to take off as much time on holiday as they need, as long as they are hitting their targets and have manager approval. Please let us know more about your personal experience if you’re willing to provide us with confidential feedback. We would also like to learn more about your experience with the HR team and internal processes in the french market. Our HR team are fully trained in all key internal processes however we want to consistently grow and improve so your feedback in relation to your experience will be invaluable. We ask that you reach out to us at inside@indeed.com to discuss all of the above in more detail. Many thanks!

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