Downtown Austin - Client Success Indeed Employee Review

5.0
10 Jan 2019
Recommend
CEO approval
Business outlook

Pros

-Amazing culture, the downtown office has great energy with our Sales and CS teams occupying two floors together -As a member of the Client Success team, my job is made so much easier getting to work with a product that works as well as ours does, allowing us to not have to worry so much about retention and instead focus on how to help our clients grow -Growth opportunity, in the last three years, the size of this office has more than tripled, creating a ton of options for high performers in several departments

Cons

-Really nothing Indeed related, it really is an amazing place to work. Getting in and out of downtown can be a headache, but that's about it.

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5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for. Great place to advance your career.

Cons

Some micromanagment but as long as your on your pipeline you will be ok.

4.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I loved the talented people I worked with; I appreciated being appreciated; I loved helping employers hire; and I really thought this would be the company I retired from.

Cons

The company culture changed significantly after it became publicly traded; I didn't particularly care for how they handled layoffs; they didn't always act on the feedback they received; and they were slow to jump on the AI train.

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