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      Included Health

      Engaged employer

      Included Health reviews

      The ship is going down - Manager Included Health Employee Review

      1.0
      17 Nov 2024
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      All pros are gone, there used to be some good ones

      Cons

      Watch Titanic and you’ll understand this shipwreck. The company has tried to do to much too fast and ended up steering us into an iceberg. We’ve seen a tremendous loss of talent in 2024 because the company had failed to heed the warnings given. The layoffs are so sickening and leadership just doesn’t seem to care. Everyone has such ambitious goals and managers get off the hook so easily because of distracted directors and above. There is no accountability. There are under performers that everyone knows about and they seem to survive layoffs over and over while they let go of truly talented team members.

      avatar
      Included Health Response
      1y
      This is never what we want to hear and are sorry it's been your experience. We take your insights to heart, particularly as we continue to further build out our performance review process. If you're open to it, your Talent Partner is always available to listen and provide support to help improve your experience on the team. Thanks for all you do.

      Explore other reviews about Included Health

      5.0
      3 Jun 2026
      Member resolution specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible schedule and lots of benefits.

      Cons

      I don't have any cons.

      avatar
      Included Health Response
      2w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1.0
      6 May 2026
      Member care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Cons

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Included Health Response
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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