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      Included Health

      Engaged employer

      Included Health reviews

      Talented team undervalued and undercompensated - Senior Software Engineer Included Health Employee Review

      2.0
      27 Oct 2023
      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - There are some genuinely talented individuals on the team, though they often aren't rewarded or compensated as they deserve. - The company holds promise and has potential for growth.

      Cons

      - It's notable that several directors posted five star reviews in a few days span. There is focus on image over addressing core management issues. - The work environment here can be quite demanding for a software engineer. The work doesn't always align with the mission. - There's an implicit expectation to put in extra hours without due recognition. - The software tools provided could be improved greatly. - The current structure seems to put managers in a tight spot, making it challenging for them to fully support their teams.

      avatar
      Included Health Response
      2y
      Thank you for sharing your thoughts as a Senior Software Engineer at Included Health. We value your recognition of our talented team and the company's growth potential. Your feedback on compensation, management concerns, demanding work environment, and tool improvements is crucial. We acknowledge the importance of addressing these issues and are committed to enhancing the employee experience. Your insights contribute to our ongoing efforts for improvement.

      Explore other reviews about Included Health

      5.0
      3 Jun 2026
      Member resolution specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible schedule and lots of benefits.

      Cons

      I don't have any cons.

      avatar
      Included Health Response
      2w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1.0
      6 May 2026
      Member care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Cons

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Included Health Response
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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