Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Included Health

      Engaged employer

      Included Health reviews

      Purpose-driven place where you can do your best work - Anonymous employee Included Health Employee Review

      5.0
      14 Sept 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      It used enough to be cliché, but in the end it’s true—it’s all about the people. To quote Leslie Knope quoting Teddy Roosevelt: “Far and away the best prize that life has to offer is a chance to work hard at work worth doing.” Best yet, if you get to do it with great people. Let’s face it, in most cases, work is where one spends the majority of their waking hours. T’is a shame not to spend those hours with talented, kind people who aim to do work that matters. At Grand Rounds, I feel I’ve found my team, and the mission I most want to pursue through our collective efforts. Other notable pros: healthy, in-all-directions communication flow; substantive female representation and leadership at all levels; a fast-paced and smart risk-tolerant environment that enables everyday progress.

      Cons

      As with any company at our stage and pace of growth, role clarity can be a challenge and we can shy away from establishing structure and eliminating confusion for fear it will stymie creativity and entrepreneurialism. We have some great examples of embracing a flexible environment—our SF and Reno collaboration, e.g. I’d like to see more in this area. It can be a key lever as we grow and continue to seek the best, brightest most diverse workforce the market has to offer.

      avatar
      Included Health Response
      10y
      Feedback is a gift, so thank you for taking the time to give it. At the heart of any successful venture is an A+ team (passion, talent, culture), and I couldn't be prouder of the Grand Rounds team and the zeal with which everyone pursues the mission. I'm glad to have you as part of it and hope you will keep bringing helpful suggestions forward. We can do always do better, and re: listening, what's that saying? "We were born with two ears and one mouth for a reason.”

      Explore other reviews about Included Health

      5.0
      3 Jun 2026
      Member resolution specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible schedule and lots of benefits.

      Cons

      I don't have any cons.

      avatar
      Included Health Response
      2w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1.0
      6 May 2026
      Member care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Cons

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Included Health Response
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Included Health jobs | Included Health salaries | Included Health benefits | Included Health interviews
      Included Health reviewsIncluded Health review