Perfect example of how a company fast turns from good place to work into horrible place to work. - Functional Consultant Incadea Employee Review

Company is fast going down south. Attrition rate is all time high. people who are in the company are desperate to move out and are looking for ways and means for that. Services is the department that implements the application and then supports the customers. However all the cream Development hub gets. Local management has no control over dev hub. No matter how much they promise, they cannot do anything about this. Developers will straight away deny help to functional and will find a away to put away work in the disguise of process, This is always blessed by their managers. Local management knows all this but cannot do anything, As a result unhappy customers and immensely frustrated functional consultant. All the good training only dev hub will get else is often sponsored like agile etc. No industry standard training to the services. Services will only get responsibilities and escalated accounts. All the accounts in the incadea are escalated/unhappy or at least on the verge of that. Local management knows all this but will cannot do anything. When dev hub plans for a deliverable, developer will ask "How much effort is given". If efforts is for 1 day considering the buffer & other contingencies, Developer will book for entire 1 day with the blessing of the manager, resulting all the services projects in loss. Services works on the customers and its priorities, hence immense friction often powered by dev hub managers. Local management knows all this but will cannot do anything. Dev hub has a good leader however in services MD ensures no one better that him comes, as a results no leader in services. No voice in services that will highlight the plight of implementation and support consultants. IN 5 years 5 service directors have been changed. Always unrealistic timelines by Dev hub, as a result customer shelves that project. If any customer agrees, then useless work by dev hub team, so the customer is lost anyhow. But the blame is put on services. Local management is aware but cannot do anything about this. Un-realistic time sheet booking by dev-hub, as a result all the projects in the incadea India are at huge loss. All the process which the HQ and their extension works are specially designed to trouble the customer. Since services facilitates the customer they are always in soup. Again Local management is aware but cannot do anything about this. No Good contracts with all the customers. I am not saying this, new Global MD and global CEO said this, when they were in India. Then customers will often find a way to exploit and management cannot do anything about this. Highly overrated HQ & dev hub. If you have 5 yrs of exp and you get a job in HQ, then all the subsidiary consultants who has skills, proven track record and greater experience should come to you for guidance. Locally in incadea India, all the family members & unskilled people close MD are promoted and given good increments. They all have been given very hefty loyalty and retention bonus both. Rest all who deserve but are not close to MD will only get more responsibilities and a special pack of peanuts. Mindless hiring by incadea world-wide, hence lot of times layoffs has been done in worldwide offices. From last 3 to 4 years almost 50 to 55% variable pay is lost and undeserving people close to MD will get good increments. No process in services for implementation of a project. The PM or the consultants will work on the process they thought was better, hence every project has different project. No adoption of new technologies. Company does not promote upskilling in any way. Lot of unnecessary politics between dev hub and services. Promoted by dev hub managers. Management takes lot of pride and self-praise, if any associate/consultant is being sent to Munich for training. You can see it on their faces. No long term onsite. If any customer demands long term, only the family will get the chance. Else it will be denied as they will not able to use the individual for simultaneous other assignment. Overall India & worldwide management has no control over the customers. Customer demand lot of services free of cost by exploiting contracts, resources, which is not stopped at any level.