Pros
- Fantastic culture/community of builders and problem solvers working on fixing healthcare affordability and transparency - Great benefits - State-of-the-art software engineering practices and learning culture - Great growth opportunities in every job function - 10 year track record of consistent company growth (in revenue and personel) have given Inbox Health the maturity and infrastructure of a medium-size company but it still retains the best aspects of its early start-up culture - Sticks to its values of transparency, humility, user experience, and open-mindedness
Cons
If you want a more rigid and static corporate environment, where your work doesn't have a meaningful impact and this is not the company to join. If you want to hide and be just another cog in a faceless corporate machine look elsewhere. On a more serious note, one of the biggest challenges of everyone who works with electronic health record systems is that there are huge chunks of legacy systems (i.e. old and frequently outdated technology) that remain the "source of truth" for our user's data outside the Inbox Health software platform. Though we have built fantastic technology to interface and abstract some of the difficulties, the reality is many large clients cannot afford to modernize there systems which leads to tough problems to solve when it comes to integration, interpretation, and synchronization of this information. Everyone from product, engineering, finance, customer service, sales, marketing, and everything in-between needs empathy, patience and compassion to bridge some of those gaps caused by some of these ancient walled gardens. That being said, this just adds to our company's moat and increases the importance of us doing the job well!