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In The Light Urns

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Stressful - Engraver In The Light Urns Employee Review

2.0
2 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Giving back to those grieving

Cons

Stressful, no appreciation, downgraded and no consideration of when employees are sick

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In The Light Urns Response
1y
Thank you for sharing your experience. We deeply value feedback from both current and former employees, as it helps us improve and ensure we are fostering a positive work environment. We understand that working in a company like ours, which serves grieving families, can be both deeply meaningful and, at times, emotionally challenging. Supporting those who are grieving is at the heart of what we do, and we are grateful to every team member who contributes to this important mission. That said, we are truly sorry to hear that you felt unappreciated and unsupported during your time with us. This feedback is not taken lightly. Over the past several months, we’ve implemented several initiatives aimed at improving workplace culture and support for our team members. These include: * Clearer Communication and Recognition: We’ve made it a priority to regularly acknowledge employee contributions and celebrate successes as a team. * Employee Wellness Focus: We are working on creating policies that better address situations when employees are "sick", ensuring they feel cared for and supported during difficult times. * Gamification for Engagement: A new gamification initiative is being rolled out to create a more engaging, rewarding, and enjoyable work environment for everyone. We are also striving to build stronger relationships between management and staff through open communication, monthly updates to our employee manual, and regular monthly meetings with team members to hear and address concerns. In our new culture, we are reintroducing The Thought Box—a confidential and anonymous tool that allows employees to share their ideas, feedback, and concerns, fostering a more collaborative and supportive work environment. Your advice to “be nicer and more considerate” is noted and resonates with us. We are committed to continually learning and improving as a company to ensure that our team feels valued and supported every day. Please note: This message was crafted with the assistance of AI to ensure clarity and professionalism. The content reflects our input and intentions as a company. We appreciate the time you spent with us and the effort you dedicated to our mission.

Explore other reviews about In The Light Urns

5.0
14 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Flexible Working hours , Great learning environment, friendly & Caring Management, growth opportunity.

Cons

No benefits or insurance from company

avatar
In The Light Urns Response
1y
Thank you for your positive review and for highlighting the flexible working hours, growth opportunities, and supportive environment at In The Light Urns. We appreciate your feedback and your contributions to our team. We did notice the mention of "no benefits or insurance" as a con, and we’d like to clarify. For years, we’ve offered a robust PPO medical plan for employees after 90 days, with the option to extend coverage to their families. While some employees in the past may have opted out of this coverage, their decision was reflected in their wages—a policy we’ve always communicated transparently. Following our recent restructuring, all team members currently with us have enrolled in the medical plan, ensuring comprehensive coverage across the company. If this review was submitted by a former employee or contains inaccurate information, we encourage them to reach out so we can clear up any misunderstanding. Additionally, our benefits package includes PTO, paid holidays, and significant discounts on our products, including engraving and graphic services, for employees and their families. We continually strive to enhance the benefits and support we provide to our valued team members. Please note: This message was run though an A.I. to ensure clarity, spelling grammar. Thank you again for your feedback and for being part of our mission to serve grieving families with care and excellence.
1.0
23 Apr 2025
Recommend
CEO approval
Business outlook

Pros

A job that pays and can help you move on to better jobs

Cons

Gossip amongst employees , rude managers and zero job secuirty.

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In The Light Urns Response
1y
We always appreciate feedback from our team. Since making some employee-focused changes six months ago, things have really improved, and our long-term staff has been pretty happy. So this review—posted less than 30 days ago—caught us off guard. We haven’t had any terminations in over six months, and with just one manager here, the mention of “managers” doesn’t quite fit. It just doesn’t line up with what we see day to day here. That said, we’re committed to keeping this a great place to work and always welcome honest feedback from our actual team.
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