Don’t work here, you deserve better! - Aesthetic Consultant Ideal Image Employee Review

This company is the definition of corporate greed. What used to be a great place to work and a place that offered the best of the best to customers has made a complete 180 due to corporate trying to line their own pockets as much as possible. Over the pandemic this company took advantage of going to remote sales and in turn created a “churn and burn” culture that created chaos and distrust among customers and staff. They have also encouraged sales people to use unethical ways to push services and then once customers started taking legal action they decided to fire or lay off most of the staff to be able to afford all of the law suits. In turn they are constantly understaffed and customers can’t even get treated since they fired all of the nurses. They used these lawsuits as a reason to harass and micromanage all of their staff, not just the ones doing things unethically. If you decide to work here expect to be watched via your webcam without your knowledge, called by random HR and legal people from outside companies and interrogated late into the night and on your days off, and to be lied to by management and corporate on a daily basis. I’m not sure who is in charge of all of these decisions but they are quickly running this company into the ground. Morale is horrific and there has been mass turnover in the past year unlike anything I have ever seen in a company. Unless you are the one or two people who have been the favorites who are allowed to continue unethical sales practices you are never going to have the opportunity to make commission and you will be pushed out and told that you just aren’t good enough by management. I wish I could name every issue here to give you an idea of how corrupt this company has become. At the end of the day these issues have been going on for YEARS and despite management promising that things will get better they have just continued to go downhill. Corporate is either not listening to their staff that have been begging for change and to be treated like human beings or they simply don’t care about their customers and employees. With their negligence and greed I can’t imagine that Ideal Image will be around much longer. Ideal Image Canada has already gone bankrupt and I imagine Ideal Image US will follow suit eventually. This company is not worth the extreme anxiety of being watched and interrogated at all times, guilt of selling to customers who will probably never even get what they paid for, bullying by management, and being gaslit by corrupt higher ups just to make barely minimum wage. There are way better aesthetic companies out there who are actually relevant and have way better company culture. While no workplace is perfect almost anywhere is so much better than Ideal Image.