Toxic environment, should’ve listened to the reviews - Sales Consultant Ideal Image Employee Review

1.0
17 Oct 2020
Recommend
CEO approval
Business outlook

Pros

If you get lucky enough to reach the ridiculously high sales goals they set you can make a decent amount in commission. If not, you would make more working at McDonald’s with you hours worked vs the base pay you will receive.

Cons

-No work life balance, you are expected to stay from open until close (13 hours days) regardless of whether you even have consultations. -The promotions change every few days, so it always felt like you were ripping off the customer (one day is one price and the next it would be thousands of dollars more expensive) They trick every customer into getting their “first treatment” done like they are doing them a favor but really that is their way of locking them into their contract. -If you ever see a bunch of good reviews all in a row from around the same date it’s because we were forced to write them...for Glassdoor and Google to increase their star rating-they watched us to make sure we were writing positive things and giving 5 stars, and then we had to tell guests that we knew would give us 5 stars to write them for us -They work the nurses like dogs, they are forced to pack in every “first treatment” on top of their already packed schedule, have to go into their lunch or stay after to get all the treatments done. -The upper management is so far out of touch, they literally just throw something at the wall and see if it sticks. The amount of promotions, policies, things that change from day to day is unreal. -I wish I would have taken the reviews on here seriously, I really was excited to work here and wish my experience was different. People work here until it breaks them. They are losing really talented, hardworking people and it’s sad to see what this place does to people.

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Ideal Image Response
5y
I am sorry you didn't have the experience we believe is the standard at Ideal Image. Related to your comments on management communication, we are working hard in this area and are actively establishing methods to increase the frequency and scope of our our two way communication. We believe several initiatives such as our recent engagement surveys, monthly company-wide town halls, as well as even more direct correspondence will further improve this area. We thank you for your time and feedback, and take all comments into careful consideration.

Explore other reviews about Ideal Image

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Pay, work from home, exciting job

Cons

They closed down and I got laid off

2.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Got to learn about the world of aesthetics. Had the opportunity to receive services as an employee.

Cons

High workload + long hours. Sometimes, there is no time to leave to use the restroom or take your lunch, depending on the manager, Commission + benefit structure constantly changing/getting worse.

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