Great place to learn and expand skills! - Anonymous employee ITX Corp. Employee Review

4.0
24 Jun 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great Team, always have your back when you need it most. - Able to discuss concerns without worrying about if your going to get fired. - Direct supervisor shares concerns and tries to provide resolutions or goals to help alleviate problems. - Able to engage C level employees on a personal level. - Different cultures are interesting and fun. - Variety of work keeps you busy, learning, and exciting. - Will continue to learn always. - Company is continuing to grow yearly and believe it will continue. - Our customer service is over the top compared to our competitors.

Cons

- Expansion within the company is limited from this position. - 24x7x365 support runs into personal life frequently and may cause personal issues. - Limited incentives. - Salary is a bit below market. - Separation of teams and type of work don't allow time to engage other employees as much as I would like to.

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ITX Corp. Response
4y
Thank you for leaving a thorough and well thought-out review of your time at ITX. All of this information is extremely valuable to us and aids us, Global Talent in particular, to ensure that we provide a healthy and open work environment. I appreciate you pointing out some of the cornerstones that make up the culture of ITX, including our outstanding team members located around the world, our above and beyond customer service, and the open communication between a team member and their direct report. Keeping these values is extremely important to us, as it's what makes ITX an incredible place to work! Besides creating a healthy work environment, we also strive to uphold a culture that reflects the diversity and multi-cultural environments our team members represent. While in recent years we've been unable to gather in person, we're looking forward to the day where we can all meet again at our X10 Conference, Product Innovation Conferences, and more! Thank you again for the review!

Explore other reviews about ITX Corp.

5.0
13 Dec 2024
Recommend
CEO approval
Business outlook

Pros

- Great teammates - Good attitudes - Remote - Fun clients - Opportunities to learn and grow

Cons

- Clients come first - Team organization

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ITX Corp. Response
1y
We appreciate you taking the time to leave a review! It's fantastic to hear that you enjoy working with such great teammates and appreciate the positive attitudes and remote work environment. We're also delighted that you find our clients fun and see opportunities for learning and growth. We understand that prioritizing clients and team organization can be challenging, and we strive to balance these aspects effectively. If you have any further thoughts or suggestions on how we can enhance our approach, please don't hesitate to reach out to your managers or the Global Talent team. Thank you for being an essential part of the ITX team!
4.0
31 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Benefits, work - life balance, training & mentorship

Cons

The pay is not always negotiable

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ITX Corp. Response
1y
Thank you for sharing your feedback on your experience with ITX. We're delighted to know that you’ve enjoyed our benefits, work-life balance, and training and mentorship opportunities—these are all integral parts of the supportive environment we strive to create. We understand that compensation is a meaningful factor and appreciate your perspective as part of our ongoing efforts to support our team. Should you have further thoughts to share, please feel free to reach out to your manager or the Global Talent Team. Thank you again for your thoughtful review!
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