Amazing - Customer Service Representative ITSM Employee Review

5.0
8 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Relaxed Environment Free food and drinks

Cons

Wish a train station was closer

Explore other reviews about ITSM

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good wage for customer service

Cons

Repetitive work and have to deal with very difficult customers

3.0
17 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Fantastic work culture best I've ever had Really social with events and a very multicultural workplace Free food and drinks at times

Cons

Really low salary for the work that was being produced and minimal increases however, some people getting huge bonuses whilst others got pittance. Managers getting into their role due to tenure and not because they're actually suitable for the role

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