The company with a "watch your back" culture! - Manager IST Management Employee Review

2.0
11 Nov 2015
Recommend
CEO approval
Business outlook

Pros

1). Talented employees throughout the organization, both corporate and field operations. 2). Overall drive to be the best and grow. 3). Great clients.

Cons

1). Pay and benefits are not comparable with market; individual workloads are not sustainable, and lead to burnout. Be prepared to sacrifice much, with little return. 2). Job expectations change often (almost overnight) and are implemented on the spot. Be prepared to target moving finish lines, and "do not" express any frustration with disruptive practices to management. 3). Be prepared to deal with huge egos and subjective feedback from upper management. Consistent high level performance, subject matter expertise, and documented results are never part of the conversation. 4). Be prepared to leverage dated or useless technology as part of your day-to-day responsibilities. Seasoned professionals will be the most frustrated. 5). The ongoing answer to "high turnover" is "just keep recruiting," and be prepared to have any solutions you offer rejected and not considered. 6). Be prepared to deal with lack of IT support to help with technology issues. By no means a reflection of incompetence, only a conflict of that team having higher priorities and a demanding workload. 7). Company does not follow up, and or create acton plans to deal with low employee survey results. Be prepared to provide your teams with "out of pocket" rewards and recognition to help with morale issues. 8). Be prepared to deal with unprofessional tactics and communication from management, should "you" decide to leave the company. 9). Internal controls that give the impression of compliance (check the box) with no real operational benefits, and accurate measurement of performance. 10). The company fosters "short term thinking" based on aggressive demands to increase sales. Be prepared to spend most of your time "stabilizing" operations with no support, unless your client escalates.

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IST Management Response
10y
I'd like to learn more about your experiences with IST Management Services and the advice you have offered. Please call me at 404-582-8832... Thanks! Jay Lafont, Director of HR

Explore other reviews about IST Management

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working at this company has been a genuinely positive experience. One of the biggest strengths is the excellent customer service we consistently deliver. The team goes above and beyond to ensure clients feel supported, heard, and valued, which has become a defining part of our culture. Our management team is another standout. They provide clear direction, communicate effectively, and foster an environment where employees feel empowered to grow. Their leadership style encourages collaboration, innovation, and accountability. What truly sets this company apart is the synergy between employees on all levels. Teamwork isn’t just encouraged — it’s natural. Colleagues support one another, share knowledge freely, and work together seamlessly to achieve common goals. This creates a workplace that feels both productive and genuinely enjoyable. Overall, it’s a company that values people, delivers quality, and cultivates a strong sense of unity.

Cons

While my overall experience at the company has been positive, there is one notable challenge that could possibly affect long‑term stability: the dependence on client contracts. If a major contract ends or a client’s needs shift, there is a certain degree of uncertainty. This reliance isn’t uncommon in our industry, but it does highlight the importance of building strong client relationships to provide more consistent long‑term stability.

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've had a great experience working at IST. The people are supportive, collaborative, and genuinely willing to help each other succeed. Teamwork is a big part of the culture, and it's refreshing to work alongside colleagues who are both knowledgeable and approachable. The positive work environment and strong relationships among employees make IST an enjoyable place to work. I appreciate being part of a team that values communication, professionalism, and mutual support.

Cons

None come to mind at this time.

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IST Management Response
1w
Thank you for your comments and feedback. It is very much appreciated!
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