Don't get caught in a trap - Anonymous employee IST Management Employee Review

1.0
10 Feb 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The employees, minus management are good people.

Cons

Where to begin? Little to no raises, low pay, no room for advancement. I have worked for IST for well over a year. The matrix they use for reviews is unfair in some situations. Good hard working employees are punished with extremely low wages because they are good at what they do. I have never heard of a company before where an employee has to use their EARNED PTO time for national holidays off. I can absolutely understand why there is a constant revolving door of employees coming and going. You realize rather quickly how a person just cant afford to work here. The only reason I am still stuck here is my family has this strange medical condition where they need to eat EVERY day. A feat that is getting harder to accomplish day by day.

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IST Management Response
11y
My name is Jean-Robert Lafont and I am the Director of Human Resources for IST Management Services. I'd like to speak with you about your experiences with us. I can see that you are misinformed on how our PTO system works. Please call me at 404-582-8832 or email me at jlafont@istmanagement.com. Thank you.

Explore other reviews about IST Management

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working at this company has been a genuinely positive experience. One of the biggest strengths is the excellent customer service we consistently deliver. The team goes above and beyond to ensure clients feel supported, heard, and valued, which has become a defining part of our culture. Our management team is another standout. They provide clear direction, communicate effectively, and foster an environment where employees feel empowered to grow. Their leadership style encourages collaboration, innovation, and accountability. What truly sets this company apart is the synergy between employees on all levels. Teamwork isn’t just encouraged — it’s natural. Colleagues support one another, share knowledge freely, and work together seamlessly to achieve common goals. This creates a workplace that feels both productive and genuinely enjoyable. Overall, it’s a company that values people, delivers quality, and cultivates a strong sense of unity.

Cons

While my overall experience at the company has been positive, there is one notable challenge that could possibly affect long‑term stability: the dependence on client contracts. If a major contract ends or a client’s needs shift, there is a certain degree of uncertainty. This reliance isn’t uncommon in our industry, but it does highlight the importance of building strong client relationships to provide more consistent long‑term stability.

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've had a great experience working at IST. The people are supportive, collaborative, and genuinely willing to help each other succeed. Teamwork is a big part of the culture, and it's refreshing to work alongside colleagues who are both knowledgeable and approachable. The positive work environment and strong relationships among employees make IST an enjoyable place to work. I appreciate being part of a team that values communication, professionalism, and mutual support.

Cons

None come to mind at this time.

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IST Management Response
1w
Thank you for your comments and feedback. It is very much appreciated!
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