Worst company I ever worked for - Account Manager IRIS Software Group Employee Review

Thank you for taking the time to leave a review, although we are surprised and disappointed by your comments. We are proud to offer an extensive range of exciting UK benefits, including company-funded private healthcare, life insurance, income protection, employee assistance programme, matched pension with NI uplift, mental health provisions and discounted gym memberships, our electric car scheme and many other opt-in benefits. We are also committed to paying our employees fairly and competitively, by running an annual salary review process, as well as operating a range of generous bonus and commission schemes to recognise and reward hard work. We are also delighted to be officially recognised as a Real Living Wage employer. This means we commit to paying a fair wage to cover at least the real cost of living in the UK as calculated by the Real Living Wage Foundation. Recently, we have been very proud to be ranked #12 in the UK’s Best Workplaces™ list for Super Large Organisations, following our Great Place to Work® certification. These accolades were awarded based upon scoring highly in an anonymous employee survey conducted by Great Place to Work®, the global authority on workplace culture, employee experience and leadership behaviours. We are also delighted to have been ranked as one of the UK’s Best Workplaces™ for Wellbeing. Employee feedback is equally important to us, and we use the Great Place to Work Survey, along with Peakon, our monthly employee engagement survey, to ensure that all suggestions, concerns and ideas are listened to. We are delighted to have a Peakon Engagement score of 8.5 in our Sales department, where employees have consistently rated us highly on ‘Meaningful Work’, ‘Accomplishment’, and ‘Reward’ as drivers of engagement. We also are proud to have 35 Employee Voice Ambassadors (EVAs) across several departments, with 11 ambassadors in Sales & Marketing. These ambassadors gather our teams’ collective voices and feedback to the departments senior leaders and Executive member to implement positive change and further improve engagement. One of our core IRIS values is #CustomerFocus and we are proud to conduct regular customer surveys to gather valuable feedback on what we are doing right and where we can prioritise and invest in development and innovation to drive continuous customer-focused change across the business. We do this through a Net Promoter Score (NPS), which is an industry-recognised index that measures the likelihood of our customers to recommend our products or services to others. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please reach out to the HR team or email EmployeeFeedback@iris.co.uk. Kind regards, the HR team.