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      IRIS Software Group

      Engaged employer

      IRIS Software Group reviews

      some good times, some bad times - Director Professional Services IRIS Software Group Employee Review

      3.0
      24 Jun 2019
      Director professional services
      Recommend
      CEO approval
      Business outlook

      Pros

      I was at IRIS for a number of years and experienced personal growth whilst there. Went through four different periods of CEO tenure which all were different so the senior leadership set the tone for culture each time. We modernized the business a lot which felt like a traditional old fashioned finance company rather than a modern software company, for example no support metric or ProServ utilization/realization at the beginning so in that respect rolling out a professional structure was good. This also coincided with a push into cloud through acquisition which was also the right thing to do. So we had a good few years of happiness and success and a period of staff stability and satisfaction. As with most places, the troops in the trenches are the best thing, some really good committed, hard working people. So depending on area, you can do well in this company.

      Cons

      We started to struggle to maintain ageing software based on old code and a customer base that started to feel taken for granted with questionable behavior such as above average customer price increases (10%) into a user base that knew changing on prem software is difficult, painful and costly in a industry where time is billable. Staff also started to become more disgruntled with bonuses cut, pay increases frozen and objectives harder/unreachable, this was seen as a cost saving exercise. We also saw three quick changes of CEO, clearly mistakes which formerly disrupted a successful business and latterly introduced an unwelcome bullying culture that saw the departure voluntarily of many key experienced staff.

      avatar
      IRIS Software Group Response
      6y
      We really appreciate you taking the time to leave your feedback. Thank you very much for your review, and we’re very glad to hear you enjoyed much of your time at IRIS. We are also very proud of our dedicated and hardworking employees, and the strategic direction and success of the business to date. We are committed to providing our staff with the opportunity to share in the company’s success, with a great benefits package, a new-style bonus plan for FY20, our annual engagement survey and feedback mechanisms, social committee funds, IMPACT Awards and training and development initiatives to make sure the company is a great place to work. We’re always passionate to understand how we can make our employee experience the best it can be, so if you’d like to give any additional feedback or specific suggestions, please reach out to our HR team or our Chief People Officer. Wishing you all the best in your future career, The HR Team

      Explore other reviews about IRIS Software Group

      5.0
      6 Jan 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I have been with Iris for approximately 5 months and have been incredibly impressed. The people I work with from my peers, leadership (including executive leadership) and my team, are amazing. Building relationships has been easy as most of the employees are open to it, are very collaborative and genuinely want to help! Iris is also focused on equality and ensure we all have a fair opportunity for growth. While we have a lot to do here, it is clear that we are valued.

      Cons

      As a rapidly growing organization, we have some growing pains and some foundational processes, systems and flow that need to be updated and/or adjusted, but nothing that won't be fixed over time.

      5
      avatar
      IRIS Software Group Response
      1y
      Thank you for taking the time to leave us a review. We’re delighted that you are enjoying your time at IRIS and recognise all the fantastic things we do for our employees. We’re proud to be a Great Place To Work™, and we’re committed to ensuring that all our amazing employees can bring their full selves to work, grow their career with us, shape our future as a business, and enjoy meaningful work. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team
      3.0
      5 Jun 2026
      Software development engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great product and team. Just no focus on US operations.

      Cons

      Company has no real direction for US operations.

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