Not Good - Customer Service INSIDEA Employee Review

1.0
5 Dec 2023
Recommend
CEO approval
Business outlook

Pros

At first everyone was nice. There was one trainer that I like.

Cons

Context: I was terminated because I was taking too many "breaks" - Doesn't give chance to explain - Doesn't listen to what I'm explaining - There's a trainer that doesn't stop talking even if you speak or ask questions - Was supposed to have 30 mins a day break but never gave me breaks - Accused me on going on 15-20 min breaks everytime - Doesn't give me my 30 mins a day break. ONLY TWICE. - 6x a week work schedule, full shifts. - Salary isn't monthly salary/24 x days present. They do monthly salary/30 x days present instead. - Was informed that I'd only chat people on platform but suddenly trained to do calendars and input data in excel - Gave me severance pay that isn't computed right - Insisted on giving salary via VEEM even if we don't have it here in the PH. Instead opted for PayPal. Didn't inform me that they sent it to me as a seller and would be receiving it 7 days from confirmation.

Explore other reviews about INSIDEA

5.0
16 May 2025
Recommend
CEO approval
Business outlook

Pros

> INSIDEA is 100% remote with flexible work hours that respect your time and energy. > The leadership is transparent and genuinely listens to and takes action on employee feedback. > Recognition is an integral part of INSIDEA's culture — even the smallest wins are acknowledged, and contributions never go unnoticed.

Cons

As of now, no cons. Everything is great so far!

5.0
26 May 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great organization when it comes to management and resources. Inspiring team members and great leaders. Major learning opportunities as you can have access to amazing clients. Glas to be a part of Insidea.

Cons

None that I've faced till now. They leave 0 loopholes.

2
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