Just okay - Intake Coordinator IMA Solutions Employee Review

Unfortunately, niche industry and location only.

Workloads are chaotic, priorities are unclear, managers are inconsiderate and with no regard to employee’s well-being. It’s a sink or swim place. I was so excited because I like the industry but this turned out to be disappointing and mentally exhausting experience. It’s not worth it. I love what I’m doing but upper management seems to not have the qualities that could actually lead and help you improve. The lack of support but being big on criticism is enough to drive anyone away. It’s very demotivating and you’d think this place don't deserve your hard work.

Convenient commute and easy access to public transit

The training here is excessive and repetitive, but it doesn’t translate into real support. You’re constantly in “training mode,” taking endless modules and attending back-to-back sessions, yet when you actually start working you’re expected to perform at full speed with no practical guidance. Management micromanages every task and still blames you for issues that stem from unclear processes. The workload is overwhelming, and the constant training feels like a way to avoid accountability. It’s a stressful environment with little respect for your time or sanity.