Horrible management - Customer Service Representative IKEA Employee Review

3.0
19 Jul 2024
Recommend
CEO approval
Business outlook

Pros

•Gained valuable experiences and opportunities. •Enjoyed working with colleagues and serving customers. •Aligned with IKEA’s core values like togetherness and leading by example.

Cons

• Recent management decisions have significantly worsened the work environment. • New management has been unaccommodating and dismissive. • Disrespect for Sikhism, requiring proof of religious beliefs, has been deeply offensive. • Perceived racism and cultural insensitivity, particularly from white management. • Management often targets and writes up employees who speak up. • Core values like togetherness and leading by example seem neglected. • Job satisfaction has severely declined due to these negative changes. • Many employees had to quit, leading to unemployment and depression due to a toxic environment. • Previous manager had to step down due to struggles with new management. • Managers were pressured by higher-ups to manipulate personal development performance reviews, undermining genuine feedback and growth.

Explore other reviews about IKEA

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good employee benefits free food

Cons

long hours and micromanagement, tired workers

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