Pros
Great place to work if you love constant confusion, changes made without communication, leadership that doesn't address or care about employee concerns, or town halls where leadership answers canned easy to answer questions while avoiding real questions submitted by employees.
Cons
Ever changing environment where benefits are constantly being stripped from employees. Regardless of the numerous "employee sentiment surveys", leadership obviously doesn't care how the employees feel about the company and refuse to do anything to change it in a meaningful way. Leadership always talks about how we need to be doing more for the customer while simultaneously cutting benefits and headcount of current employees and making the remaining underpaid and under-benefited employees do the jobs of 2-3 people. Major structural & organizational changes are being made with little to no communication to the organizations they effect. Go to find something one day you knew where it was before and now its moved with no instructions on where to go to find it. Townhalls are a joke; they're a leadership word soup of happy feelgood jargon words for leaders while they solicit employees for questions only to ignore any question submitted by employees thats hard to address or unpleasant to talk about, instead answering a bunch of prewritten canned questions obviously written by the crack team that came up with the previously mentioned word soup. This company sucks and I would avoid at all costs.