Looks like IEM got bots to leave good reviews - Customer Service Representative (CSR) IEM Employee Review

-They will yank higher ups from other projects instead of promoting. Promotion at CSR level is extremely rare, don't let them tell you otherwise. -Supervisors are overworked to the point where you can't ask questions and they have their top performers training new employees. We don't get paid extra to do that in case you were wondering. -This company did a MASS LAYOFF without warning and several people were blindsided and they are now trying to coverup with all the false good reviews. -They gave us one month pay and then gaslighted us about the word "Severance" despite initiating that conversation. We were under the belief we'd get 2 months for our year with the company.