Horrible Culture Where People Lie and Stab You in the Back - Anonymous Employee- Former Employee IDX Employee Review

1.0
4 Jan 2026
Recommend
CEO approval
Business outlook

Pros

If you are an expert liar, you might thrive here. Otherwise, you will have to work hard to protect your reputation and learn how to lie about others as they do to you.

Cons

The workplace is terrible. Employees are expected to work brutally long and exhausting hours because the leadership can't hire enough people to do all the work. The work culture is also the worst. Your colleagues will work against you instead of working with you and spread lies about you. Gossip will be spread, and fake stories will be made up about you. There's no way to avoid it. If you don't like the culture of lies and the awful workloads, the only way out is to quit. You will be able to save your sanity that way. If you have another offer and you want to know about this workplace as a potential new employee, you can skip this employer altogether.

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IDX Response
4mo
Thank you for your feedback. We’re sorry your experience at IDX did not meet your expectations. We take concerns about workload, team dynamics, and workplace culture seriously. The experiences you’ve shared are not commonly reported, and we are concerned that this was yours. Our goal is to create a supportive environment where employees can thrive, and we encourage you, if you feel comfortable, to reach out to our People Team directly at peopleteam@idx.inc to share more feedback and examples.

Explore other reviews about IDX

5.0
12 Jan 2026
Recommend
CEO approval
Business outlook

Pros

IDX gives you room to actually do your job. The leadership team trusts experienced people to think, challenge ideas, and make decisions instead of micromanaging. Collaboration across teams is real, not just something talked about in meetings. Smart people, solid process, and a genuine push to adapt as marketing and AI continue to evolve. If you care about outcomes and not just optics, this is a good place to work. There’s also a healthy respect for work life balance, especially compared to many agencies. Expectations are clear, communication is direct, and performance is measured on impact rather than hours logged.

Cons

Like most growing organizations, things can move fast and priorities can shift. That can be uncomfortable if you need everything perfectly defined before moving forward. Some processes are still evolving, which is the tradeoff for not being overly rigid.

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IDX Response
4mo
Thank you for sharing such detailed feedback. We’re glad to hear that our focus on trust, collaboration, and work-life balance is making a positive impact. We appreciate your recognition of our evolving processes and your suggestions; continuing to empower our teams and improve communication as we grow remains a top priority.
4.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The culture here is a standout. People are genuinely collaborative, helpful, and respectful of each other’s time. As a Project Manager in a performance marketing environment, I’ve appreciated how cross-functional teams partner to solve problems quickly and keep work moving. Compensation and benefits are competitive, and there’s a healthy emphasis on work-life balance, which makes it easier to do great work without burning out.

Cons

There is a documented 30-day ramp for new hires, which is helpful, but the learning curve can still be steep depending on the role/team. You need to be a strong self-starter to consistently hit that timeline, and some processes are learned through experience rather than through fully standardized, role-specific training.

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IDX Response
4mo
Thank you for your feedback. We’re glad to hear you value our collaborative culture, flexibility, and work-life balance. We also appreciate your suggestions on improving onboarding and training and have taken this on board.
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