Diverse and welcoming agency - Anonymous employee ICS-digital Employee Review

5.0
5 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have been at ICS for a couple of months and have had a really good experience so far: - The onboarding process was really good. I felt welcomed and integrated into the team very quickly. There was a clear training plan delivered by different people across the team. - The company understands the importance of diversity and inclusion. It's fantastic to be part of such a diverse agency where everyone’s perspectives are appreciated. Neurodiversity is a big focus area which makes it easier to ask for adjustments. - Weekly check-ins with my manager are really useful for helping me to prioritise well and feel supported. At the same time, I’m given the autonomy to manage my day-to-day work. I’ve been actively encouraged to share my thoughts and insights on improving processes. I’ve also been able to plan sessions for the wider business on new initiatives which is great for my own development. - The flexible working environment, especially with the flexible hours, is a huge bonus. The benefits are really good including up to 7% matched pension and impressive family policies too.

Cons

No cons at the moment

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ICS-digital Response
1y
Thank you for this lovely review! One of our key aims last year was to understand better how we can adapt our working environment to suit the needs of all our staff, with plenty of really practical feedback coming from our Neurodiversity working group, so I'm particularly thrilled to hear you've benefited from that. We'll always do as much as possible to make this a truly flexible workplace - thanks again for your positive feedback.

Explore other reviews about ICS-digital

5.0
1 Feb 2025
Recommend
CEO approval
Business outlook

Pros

- Everyone's very polite, friendly, and forthcoming with help and advice in a line of work that rarely promotes feedback as it should. - Can often be relied upon to supply plenty of work days in advance. - Efforts to meet to new requirements or changes to original briefs seem to be genuinely appreciated. - Very good communication with remote collaborators. - Those who assign work stick to topics that you're good at and check in if they think it's a bit beyond your stated set of interests. - Flexibility is embraced and allows for you to prioritise work elsewhere if and when it's necessary to do so.

Cons

- Path to better rates exists but is opaque. - Requests for feedback on methods of improvement seem to have gone unheard. - Dry spells for work being assigned aren't too uncommon and, from this side, seem to come out of nowhere without much by way of warning or attempts to cover the dips. - Changes to requirements can appear as sudden without notification, such as through a blast email or newsletter, and come across as editorial inconsistencies, which can make it difficult to know the approach when different editors want different things from the work without forewarning.

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ICS-digital Response
1y
Thank you for sharing your feedback. We're really pleased you've had a good experience working with us and we appreciate your contributions. It's also helpful for us to understand the challenges facing our collaborators and where we can make improvements. If you are open to discussing your feedback in more detail, please feel free to reach out to a member of the Global Resourcing team. Finally, keep your eyes peeled for our revamped newsletter in the coming weeks!
5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic modern approach to the workplace with flexible working hours, working from home days, and even working from aboard. A diverse culture, with many backgrounds and skillsets working towards the same goals. Clear values and training evident from the start.

Cons

Not experienced anything negative yet.

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