Stay away if you care about your mental health - Project Manager ICS-digital Employee Review

1.0
30 Mar 2023
Recommend
CEO approval
Business outlook

Pros

It's easy to get a job, interviews are easy and standards aren't very high free breakfast a couple times a week and Friday drinks

Cons

A lot of internal changes and restructuring of teams leads to changes in management/Line management all the time. On first glance it seems like a cool and relaxed place to work with everyone being super friendly and open but it's actually super cliquey and if the "cool" people don't like you you'll have a very hard time. Promotions of more senior staff is based on whether higher management likes you - if you have a mind of your own and voice opinions that don't align with their ideas you'll end up on the outside very quickly. Massive amounts of pressure put on staff to achieve unrealistic targets. Management is useless, they've recently started hiring more external staff for higher positions but most people have worked their way up from the bottom and over time they created "specialist" and head of roles that have been filled with people who don't actually know the first thing about how to run a business - and it shows. I know of at least 5 people who left without having a new job secured because of mental health reasons. A lot of people who leave end up coming back after a few months as due to lack of training and development at ICS they're not prepared/qualified for a real, professional job.

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ICS-digital Response
3y
Thank you for sharing your feedback. We pride ourselves in our supportive and collaborative working environment so we are disappointed to hear this doesn't align with your experience. All of the points you raise are important to us and while steps have already been taken to address some of them more recently, we would appreciate the opportunity to discuss further. Please feel free to get in touch with us so we can arrange a chat.

Explore other reviews about ICS-digital

5.0
1 Feb 2025
Recommend
CEO approval
Business outlook

Pros

- Everyone's very polite, friendly, and forthcoming with help and advice in a line of work that rarely promotes feedback as it should. - Can often be relied upon to supply plenty of work days in advance. - Efforts to meet to new requirements or changes to original briefs seem to be genuinely appreciated. - Very good communication with remote collaborators. - Those who assign work stick to topics that you're good at and check in if they think it's a bit beyond your stated set of interests. - Flexibility is embraced and allows for you to prioritise work elsewhere if and when it's necessary to do so.

Cons

- Path to better rates exists but is opaque. - Requests for feedback on methods of improvement seem to have gone unheard. - Dry spells for work being assigned aren't too uncommon and, from this side, seem to come out of nowhere without much by way of warning or attempts to cover the dips. - Changes to requirements can appear as sudden without notification, such as through a blast email or newsletter, and come across as editorial inconsistencies, which can make it difficult to know the approach when different editors want different things from the work without forewarning.

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ICS-digital Response
1y
Thank you for sharing your feedback. We're really pleased you've had a good experience working with us and we appreciate your contributions. It's also helpful for us to understand the challenges facing our collaborators and where we can make improvements. If you are open to discussing your feedback in more detail, please feel free to reach out to a member of the Global Resourcing team. Finally, keep your eyes peeled for our revamped newsletter in the coming weeks!
5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic modern approach to the workplace with flexible working hours, working from home days, and even working from aboard. A diverse culture, with many backgrounds and skillsets working towards the same goals. Clear values and training evident from the start.

Cons

Not experienced anything negative yet.

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