Not too bad but far from ideal - Clinical Research Associate ICON Employee Review

3.0
25 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Good salary and benefits. Nice colleagues.

Cons

Extreme workload with lots of after hours, but overtime is not paid. Very tight timelines. Managers overloaded too therefore don't have time to listen to you, so you can't expect any changes/help when you're stuck or if you struggle. Tasks unevenly divided between departments/employees holding the same position. Very little chance for career progression. Great performance sometimes not recognized while poor performers might be promoted - that's unfair and a real mojo-killer making the employee feel it's better to move on.

Explore other reviews about ICON

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team up to director level. Good place to start career, however not many open positions in US

Cons

Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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