Pros
Compressed work weeks. Making a difference in health care and patients' quality of life. Good but expensive health benefits. PTO policy is generous and can roll over up to 5 days each year. Challenging work with different obstacles each day, if you enjoy a fast-paced and hectic role. Work from home ability and flexible schedule when needed.
Cons
Sub-par computer systems that are rushed into production. Whoever is selling the capabilities to the clients is overstating and overpromising, but why would that matter when they aren't the ones doing the actual work and support. If you are a smoker you can take unlimited smoking breaks but others don't. If you are a manager you can take 2 hour lunch breaks and basically set your own schedule, nobody hold you accountable for regular business hours. Staff is overworked and underappreciated, raises and bonuses are a joke. The review system is set up to where you can never win, the best you can hope for is to "meet expectations" but nobody will tell you how you can exceed. You get the same 2% increase yearly no matter if you're working 50 hrs/week or when times are slow. And you are expected to accept it and believe it when upper management keeps saying "we are working on it" even though low-pay is a consistent low scoring subject on the annual employee engagement survey. Oh, these won't apply to you though if you are a member of the golden calf group, PM/TPM. Yes, expect to just send emails to the developers and val telling them they need to work harder so you can look good to upper management and collect your retention bonus. NO other group received one, so I guess we are dispensable, that is the message loud and clear: you and the work you do don't matter. The word is out and morale is at low and continually falling. Many people have left already in the last year but haven't been replaced, the only plans to hire are in India and EU not in the US.