ICG America - Customer Service Representative ICG America Employee Review

4.0
9 Feb 2022
Recommend
CEO approval
Business outlook

Pros

work from home for now.

Cons

mentally exhausting at times especially during holiday seasons people can get very ugly over the phone.

Explore other reviews about ICG America

5.0
17 Dec 2021
Recommend
CEO approval
Business outlook

Pros

-Really nice managers and team lead - Good Pay for fair work - Relaxed work environemnt

Cons

- Additional responsibilities outside of phone service can be too time consuming - Sometimes call center got overloaded with small staff

3.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good company to start off as, for call center role

Cons

no benefits at all available

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