Poor treatment of employees - Business Processor ICF Employee Review

1.0
16 Jun 2023
Recommend
CEO approval
Business outlook

Pros

I cannot think of a pro because this company treated my entire team as if we were replaceable.

Cons

3 days of unpaid bereavement leave, mandatory overtime roughly 10 hours a week for months back to back, poor community and team building, etc

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ICF Response
3y
Thank you for sharing your perspective! It's important to discuss and set reasonable expectations with the team early on - when should people expect to be online, what are the core hours of work and what's the expectation of work in the short and long-term. Most contracts have a set number of hours that can be worked. If employees feel those boundaries are not respected, we encourage you to discuss with your manager. If this approach does not work, please reach out to your HR business partner to further discuss your concerns. It can be hard to find your place within a large organization made up of 9,000 employees across 75+ global offices. We encourage employees to participate in opportunities to create meaningful connections and find belonging, like our Yammer groups, Employee Community Networks and Mentor Connect program, and tap into Communities of Practice to expand learning and networking opportunities. - KZ

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5.0
20 Mar 2026
Recommend
CEO approval
Business outlook

Pros

People, Mission, Culture, Technology, Remote. You work on projects and technologies that actually impact and improves the day to day lives of people around you, the community and the Country

Cons

Pay, No much room for upward mobility. If you are a high performer, you'll struggle as the structure rewards years spent in the company vs level of expertise or experience.

4.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wonderful people Meaningful work Flexibility with schedule and remote work

Cons

Sub-par benefits and pay, particularly compared to other consulting roles High utilization targets for junior staff

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