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      ICF

      Engaged employer

      ICF reviews

      nice place to work - Customer Service Representative ICF Employee Review

      5.0
      5 Aug 2021
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      great pay, they also have work from home positions available

      Cons

      nothing bad, just make sure you’re on time for orientation/training because you could miss too much information and not be able to move forward

      Explore other reviews about ICF

      5.0
      9 Apr 2026
      Lead project finance analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture, friendly staff, and lots of internal support

      Cons

      Government contracting, takes time to get to Director and VP levels

      5.0
      28 May 2026
      Operations analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      They are so flexible and genuinely invested in your growth and the people are so kind!

      Cons

      Because the company has had so many acquisitions, it feels like the company is divided into a bunch of specific groups and it’s hard to connect with people outside of your own group.

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