ICAEW - Social Media Manager ICAEW Employee Review

There’s lots of support and opportunity to grow

Hard balancing job along degree but the team are understanding

Friendly staff, and reasonable accommodation re working from home

I was told my job was at risk of redundancy due to a restructure and left prior to being made redundant. While I understand the strategic rationale, the way the process was handled highlighted broader issues with leadership communication and organisational culture. Senior leadership often appeared distant from day-to-day realities. During the restructure, messaging from the top was tin-eared, with limited acknowledgement of the uncertainty and impact on staff. The organisation pursues too many public affairs and communications objectives, which made it difficult to sustain focus long enough to deliver meaningful impact. Both internally and externally, there was a lack of clarity around core priorities and positions on fundamental policy issues. Opportunities for junior and mid-level staff to influence strategy or propose meaningful change felt limited. By the time I left, morale had declined significantly following the restructure.