Customer service and operations - Customer Service Associate IAG Cargo Employee Review

Users say... "Great colleagues to work with" "Good people to work with" "Good flight benefits" "Salary and bonus are acceptable, they could be better, but OK considering the flight concessions." "Great bonus scheme" 

Users say... "Very high rates of retention because of bad management." "Performance management is seen as an annoying formality that managers have to endure every year." "Blame culture, no one takes ownership of projects" "Low pay compared to others in the market."