Amazing company to work for. - Technical Support Analyst Hyland Employee Review

5.0
10 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Great work - life balance. Flexible schedules. The best people you would ever want to work with. Some of the smartest people I have ever met work right next to me. I feel like I can go to my manager with any situation professional or personal and he genuinely attempts to help me in any way he can. Just like a lot of things in life, you get out of it what you put in to it. If you don't partake in the events and just be a snake in a hole, then you aren't going to enjoy work too much. One of my favorites to this day is being able to wear casual cloths every day. I hated wearing business cloths to answer phone calls. How much sense does that make?

Cons

My only complaint is that some people are given too many chances. At some point, you just have to cut someone loose. Especially if they are a detriment to the team. Most of the complaints I have read on here are due to the fact that this is the first real world job for the majority of people we hire. Because of this, people really don't know how good they have it in a company that puts as much into them as they put into Hyland Software. They think Hyland is bad because it has Cliques. This is called the real world. Every company has cliques, just like every high school, every college, and every environment where mass amounts of people gather daily.

Explore other reviews about Hyland

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work/life balance Great people to work with on daily basis Ability to work remote (US based) Plenty of development opportunities I've been given the tools I need to do my job and be innovative I have an amazing manager and team that I lead

Cons

I am restricted on where I can hire new employees right now. There are a lot of competing priorities with similar deadlines which can be stressful, but the days go by fast.

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Hyland Response
3d
Thank you for sharing your experience and for your many years with Hyland. We’re glad to hear that work-life balance, flexibility, development opportunities and — most importantly — the people you work with continue to stand out. Your comments reflect what we value deeply: a strong culture shaped by talented, supportive teams and managers who help make Hyland a great place to work. We also appreciate your feedback on competing priorities and hiring considerations. As Hyland continues to grow and evolve, balancing priorities is a natural part of that journey, and we remain focused on supporting our teams and strengthening how we operate. Thank you for your continued contributions and for helping make Hyland’s culture what it is. - Hyland HR Team
2.0
23 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote or hybrid capability. Usually a flexible schedule.

Cons

Constant quiet firing. They've figured out how to avoid public disclosures quite well. Every month they're whacking batches of 20~30 employees - esp. if you were in a higher pay band or part of an acquired company. There's constant leadership churn as of late - not that leadership was ever that great, but the clownshow has more makeup on the pigs now. If you were part of an acquired company, the stench of nepotism was constant. Hyland doesn't provide legitimate training or certification assistance for everyone. Their products would fail any sort of security scan by an AI tool too. If you're a customer, buyer beware.

5
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Hyland Response
1mo
Thank you for taking the time to share your perspective and for your years of service at Hyland. We recognize that organizational change can be difficult and that periods of transition may feel uncertain. While experiences can vary, this perspective does not fully reflect our approach as an organization. We remain committed to clear communication, responsible workforce practices and investing in employee growth and development opportunities. As Hyland continues to grow and evolve, we are focused on supporting our employees and customers through this journey and strengthening how we operate for long-term success. We appreciate your perspective and wish you all the best in your next chapter. - Hyland HR Team
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