Pros
Insurance is pretty good 401k matching is good (do have to stay 3 years to be vested) Salt Lake City Manager is really good and cares about her employees If you are looking for a way to start a career in QA, then Hyland is a great company for this. They provide great training for employees and are more than willing to provide tools to ensure employee success. However, plan on never getting a promotion or significant pay increases.
Cons
The work life balance comes with conditions. If you have kids and need to take care of them you are expected to take the day off, rather than Work from home. If you are sick but could work from home, they will not allow it. You will be expected to take the day off or go into the office sick. Most people go in the office sick which result in getting everyone else sick. They pay the Quality Assurance hourly. The pay is quite low for QA. The SLC office is paid higher than the QA people in Ohio, but it is significantly less than the actual market. Most people have left the SLC office because they can make more money else where. Hyland will do nothing to retain you. They company feels that they have enough applicants that you can be replaced. If interviewing ask how many people have left within the past year and the primary reason why. Because you are hourly you are constantly under pressure to get your hours in. You will be told it is ok to work less than 40 hours as well and OT can happen at times but it is tightly monitored. They don't want people working more than 45 hours and you still have to get permission for that and justify working the OT. The corporate office, in Ohio, is constantly reorganizing the Development/QA group. They do it so they don't have to provide promotions or raises. The most recent reorganization demoted all employees to entry level and removed most managers, who have since been required to re-interview for a position within the company. If you work for the SLC office, you are going to be in for a shock. You will not believe a large tech company would have such a poor office and work environment. There are homeless that sleep outside and around the building. There are drug deals that happen in the parking garage. You will occasionally get emails about needles in a bathroom, or that more cops will be patrolling the parking lot . The office size has been cut in 1/2 and it feels like the office is on the verge of closing. The desk spaces are cramped and the selection of food is limited. Plan on buying your own water, because they are always out and the tap water is pretty gross. It really doesn't even come close to what you will read about Hyland or their other office campuses. There is really no pride in the Salt Lake city location. When comparing the SLC office to any other company in the area every other company has a nicer campus, better pay, and more perks.
