Don’t work here - Mental Health Counselor/Psychotherapist Humantold Employee Review

1.0
5 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Nice offices, simple record keeping procedures, easy access to basic training materials

Cons

This company consistently hires W-2 employees and does not send them enough referrals to build a caseload in a fee for service format. Currently, employees are leaving droves because they cannot survive. The company takes 60-80% of a clinician’s billing rate and then tells them to market themselves. Company often tries to pass off administrative tasks to clinicians to compensate for making less than minimum wage.

avatar
Humantold Response
2y
I, too, hate email communication. If anyone has a better way to address over 100 employees located across the country, simultaneously, while also keeping in mind the needs of neurodivergent clinicians for whom things like Slack and work text threads can be overwhelming, overstimulating, and ineffective, I’m all ears. We do offer ways for beginning clinicians to offset their desired income discrepancy through working with our admin, creative, and/or tech teams as their caseload builds if they so choose. Not everyone wants a side gig when they are starting in the field, so we try to assist where we can.

Explore other reviews about Humantold

5.0
29 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Sustainable caseloads. Rare example of leadership actively working to prevent burnout. Excellent clinical supervision and ongoing professional development. Good hybrid flexibility. Decent pay and solid benefits.

Cons

Really heavy on administrative tasks and documentation some weeks

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

I can focus on my clients without worrying about billing or marketing. The organization handles the operational side, which frees up time for session preparation and professional development. Clear processes keep everything on track. The systems are efficient, and support is always available.

Cons

Caseloads can build up quickly, so it's important to be flexible.

avatar
Humantold Response
9h
Thank you for taking the time to share your experience. We’re delighted to hear that our operational support, systems, and processes have allowed you to focus on what matters most—providing excellent care to your clients. One of our core goals is to remove as much administrative burden as possible so clinicians can dedicate their time to clinical work, professional development, and maintaining a sustainable practice. It’s wonderful to hear that the support from our teams and the structure we’ve built have contributed positively to your experience. We also appreciate your note about caseload growth. While building a full schedule is often a goal for many clinicians, we recognize that it requires flexibility and thoughtful time management as practices develop and evolve. Thank you again for your thoughtful feedback and for being part of the Humantold community.
See reviews by: Helpful|Rating|Date|All