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      Humana

      Engaged employer

      Humana reviews

      Horrible company - Inbound Customer Service Representative Humana Employee Review

      1.0
      5 Mar 2025
      Inbound customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are really good at this company.

      Cons

      Horrible systems!! Systems are very outdated and it’s horrible having a different system for everything.

      Explore other reviews about Humana

      5.0
      3 Jun 2026
      Claims representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay and work conditions

      Cons

      Some issues with flexibility and work life balance

      3.0
      14 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting work, decent benefits, ability to work from home

      Cons

      Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

      2
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