Its but good. We'll see how the Aetna merger shakes things up. - Sales Manager Humana Employee Review

4.0
29 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Great pay and 401k. Good caring people. Truly wanting to change the way we deliver quality outcomes in people's lives.

Cons

Too many moving pieces and no direct guidance on how to solve issues. Passing the buck. Promotions scarce. Incompetent leaders in many areas with little to no education. People pleasers. Customer service is a joke. Too compliant driven which handicaps anyone from actually doing a good job by customers. No accountability for poor performance in senior products operations. Sales always delivers, yet we are always underperforming on p and l which further hinders sales.

Explore other reviews about Humana

3.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

2
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