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      Humana

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      Humana reviews

      Lots of info to retain - Customer Service Representative II Humana Employee Review

      3.0
      3 Jan 2022
      Customer service representative ii
      Recommend
      CEO approval
      Business outlook

      Pros

      -They give you a long thorough training. - Good benefits. - Good training hours.

      Cons

      -You learn so much that you're not putting it to use until the day of your first call so it can all be so overwhelming and very confusing. -They start Customer Service Representative II at $18/hour definitely not worth it.

      Explore other reviews about Humana

      5.0
      4 May 2026
      Care coach 1
      Recommend
      CEO approval
      Business outlook

      Pros

      Awesome company to work for. Great leadership. Great Benefits. I've been in the field for over 18 years. This is by far the best company I've worked for.

      Cons

      I have none to offer at this time.

      3.0
      14 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting work, decent benefits, ability to work from home

      Cons

      Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

      2
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